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Dr. Tim's Commitment to Quality Super Juices

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Dr. Tim's Acai Smoothie and Acai Bowl Recipes

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FREQUENTLY ASKED QUESTIONS (FAQ)

Regarding Dr. Tim's Products:
Please browse through the list of frequently asked questions below: Feel free to contact if your question isn’t answered here.

Can I modify my order?
Please call us if you need to modify your order.

Can I expedite the shipping of my order?
Depending on the items, we use Fedex on all online orders. You will be prompted to select a shipping speed and method during the ordering process!

Can I pay by check?
We are currently not processing checks; we are limiting payments to credit or debit cards due to the difficulties associated with online purchases by check. Please contact us should you have a problem with our payment policy. To contact us, click here.

Can I order by phone?
Absolutely. To order by phone call 1-877-362-8467 or 1-435-628-3005!
Our hours of operation are 9am-5pm, Monday through Friday. We are closed on major holidays.

When will I receive my order?
Typically, you can expect to receive your BrazilBotanicals.com order within 3-5 business days.

What is the status of my order?
Answers vary, and generally depend on the order. Staffers monitor all purchases processed through BrazilBotanicals.com and assign tracking numbers. The day your order is shipped, you will receive notification via e-mail.

What if I don't receive my order?
E-mail us your shipping information and your order number, and we'll contact you after we've checked with our mail providers and suppliers to find out the cause of the delay. To contact us, click here or type http://fedex.com/us/ and enter your tracking number.

What if I received the wrong item?
All orders are verified in our system prior to shipping, but occasionally mistakes do happen. If your order is incorrect in any way, please contact us, and we'll take it from there!

Can I return any items I purchased?
We proudly offer a 100% money back guarantee on all items. To inquire about this guarantee as it pertains to specific items, contact us. If the product is covered under the guarantee, simply return the bottle or package along with the remaining product. We strongly recommend that you ship any unused items via USPS (with tracking) or UPS Ground (so you can track your shipment) along with a note detailing how we can credit your account, and the reason for your return, to the following address:

Brazil Botanicals Fulfillment Dept
640 East 700 South
St. George, UT 84770 USA

What is my password?
A password will be assigned the first time you make a purchase at BrazilBotanicals.com. If you forget it, e-mail us and we'll forward your password to you. To contact us, click here.

What happens if my password doesn't work?
If you have a problem with your password, Email us, and we'll be glad to assign you a new one.

Does Brazil Botanicals use network marketing (or MLM) to distribute its product?
No.

How is your juice processed?
Let me tell you how all acai comes into the US. Acai is so delicate after it is picked that it has to be processed within 3 to 4 hours before the fruit begins to go bad. When I am in Belem I always head out to the tributaries and visit the river dwellers deep in the jungle. They make a life out of the early morning harvest. They are always surprised when I ride along with them in their little motorized canoes as they bring their baskets of fresh picked acai to the collection points. I have to admit that with the water a cloudy brown color you never really know what is swimming along with you. Anyway, the acai is then collected and brought to the processing plants. All acai is processed the same to this point. The thin purple flesh and skin is then removed and mixed with water to form a very thick purple porridge. At this point we use our cold processing to preserve the bioactivity of the juice. We call it Cryoflux concentrate because we are able to remove some of the water with out negatively affecting the juice. None of our competitors do this. From here many other companies have the juice freeze dried or spray dried. This reduces the juice to a powder. These powders have been proven to be less potent and not nearly bioactive as our juice. All acai juice is frozen or else it will spoil. All of our competitors use one or a combination of the following; thawed acai juice, acai freeze dried powder, acai spray dried powder or a very thin diluted acai. Our acai is the most potent and bioactive on the market. Because we manage the process from the jungle to the shelf and have our own bottling facility as well as our own processing techniques we are able to put 85% acai in each bottle that is 100% certified organic at the very best price. Our competitors only use 10-20% acai in their products. We know because we have tested them.

What is Dr. Tim’s Juices and Brazil Botanicals?
Dr. Tim’s Juices is our company name and Brazil Botanicals is the brand name for our line of Exotic Juices: Acai, Goji, Mangosteen and Noni. Dr. Tim S. Hollingshead, a research scientist and formulator, is the CEO and president.

Does Brazil Botanicals use network marketing (or MLM) to distribute its product?
No.

Is Brazil Botanicals prepared for expansive international growth?
We are currently shipping throughout the US (including Hawaii and Alaska) and Canada. In the near future we will be shipping to certain countries overseas.

What charities does Brazil Botanicals support?
We are in the process of donating funds to charities here in the US and overseas.

Still Need Help?
If you're unable to find the answers you need, please don't hesitate -- Contact Us!

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What Is The Most Effective Way Of Taking Nutritional Supplements?

Liquids such as pure natural fruit juice do not have binders that pills use to hold molecules together or agents which help break them up. Dr. Tim's Exotic Juices do not contain artificial colors, flavors, sweeteners, coating materials which are normally used in pills which may also be harmful to you health.

pills vs. juice

Most of the time nutritional supplement pills or capsules are inconvenient to swallow or use without having a glass of water. Natural super juices can be taken easily and quickly.

Taking vitamin pills can also be wasteful. The Physician's Desk Reference, one of the premier reference books for doctors, mentions that while only 10 to 20% of the contents of a vitamin pills can be absorbed by the body, nearly 98% of the nutrients contained in liquid vitamins are available to the body. This means you could be wasting 90% of the cost of vitamin pills.

With exotic super juices, most of the nutrients are absorbed into they body and not wasted. With Dr. Tim, you can spend less that $15 for a month's supply of super juices. Buying the same of vitamins in pill form, would cost you over $300.

Dr. Tim's super juices allows you to have the right amount of vitamins, minerals, antioxidants and amino acids in a balanced ratio which can allow for maximum absorption and minimum wastage.
Acai, an exotic plant also sold in pill form, is a great berry but some unscrupulous “Acai Berry Diet Pill” companies are conning you with is nothing more than placebo powder! Authentic Brazilian acai berries are rich in anti-oxidants and are very healthy for you in their natural state or as a juice, but the pills that are being offered are based out of multidextrin which is nothing more than dried corn starch powder!
Their “diet pills” may also contain: Croscamellose Sodium, Magnesium Stearate, Silicon Dioxide, Calcium Silicate, Stearic Acid and Dicalcium Phosphate. Where’s the Acai?

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Brazil Botanicals is the leading source for Acai, Goji, Noni and Mangosteen juices and other healthy products.
Each refreshing juice is formulated to contribute to your overall health. Try some today!